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Online College for Computer Repair & Support

Until the last few decades, offices and businesses were run the old-fashioned way. Pens, paper and typewriters did most of the heavy lifting, and filing cabinets were used to store all of the information. Fast-forward to today, and most organizations are embracing technology and using computers for their everyday business practices. Because of this, they not only need individuals to design and implement new computer systems, but also repair specialists who can ensure optimum efficiency by troubleshooting software, network and equipment problems. Technical repair professionals may find employment across a wide range of industries, including information technology, education, finance, health care and telecommunications.

What to Expect From Online Classes in Technology & Computer Repair

For individuals looking for a career in technology, an online degree program in technical repair may be a fruitful investment. One way to get started is to look for online colleges offering degree programs in technical repair and choose a school that meets your particular needs. According to the Bureau of Labor Statistics, many employers prefer that technical support and repair professionals have a bachelor's degree in computer science, engineering or information science. However, they may only need an associate degree or on-the-job experience (bls.gov/ooh, 2012).

Once students begin taking courses, they're introduced to basic fundamentals of computers and their components. They also learn how to troubleshoot and recognize common network problems, and design plans to fix them. Students attending online colleges to earn a degree in technical repair also learn how to use diagnostic tools, replace basic hardware components, and complete preventative maintenance. In addition to learning the technical skills needed for a career in technical repair and repair, students also typically learn the interpersonal skills required to deal with frustrated users, as well as those who may not have a strong computer background.

Job Outlook for College Graduates in Technical & Computer Repair

As more organizations have gone high-tech, the need for trained technical and repair professionals has continued to rise. In fact, the Bureau of Labor Statistics reports that jobs for computer repair specialists will grow 18 percent on a national scale from 2010 to 2020 (bls.gov/ooh, 2012). As such, an online degree in technical repair may be the key to career longevity. In terms of salary, those who specialized in user repair earned a national annual median wage of $46,420 in May 2012, while network repair specialists earned $59,090 (bls.gov/oes, 2013).

Once they've gained some work experience, computer repair specialists may also want to consider a career as a network and computer systems administrator. According to the Bureau of Labor Statistics, jobs in this field are expected to grow 28 percent nationally between 2010 and 2020 (bls.gov/ooh, 2012). These professionals earned an annual median wage of $72,560 nationally in May 2012, with the top 10 percent earning $115,180 and the bottom 10 percent earning $44,330 (bls.gov/oes, 2013).

Online Degrees vs. Certificates for Computer Repair - What's Better for You?

If you're on the verge of signing up for online technical repair and support classes and haven't taken the plunge, you're probably wondering what level of education you should pursue. After all, there are a variety of online technical repair certificates available if you decide not to go after an online technical repair degree. However, according to the Bureau of Labor Statistics, earning an online technical support & repair degree could help you get your foot in the door. This is because, according to the BLS, many employers in this field prefer to hire employees with a college degree (BLS.gov/ooh, 2012). However, your education doesn't have to end once you earn your online technical repair degree. Online technical repair certificates may be equally important to your career, as they could show prospective employers that you are up-to-date with current technology and trends. See online IT colleges for more degree programs and career options.

Many entry-level jobs may be available to students who earn online technical repair certificates. For instance, those who hold certificates may be able to gain employment as a help-desk technician, technical repair specialist, or computer-related customer service agent. If you earn an online technical repair degree, your job prospects may increase, reports the BLS (BLS.gov/ooh 2012). Earning an online technical repair degree could open the door to a career as a computer network repair specialist, computer consultant, or computer programmer.

Online Degree Programs in Computer Repair & Support Major

As a technical repair and support major, you'll be exposed to basic computer concepts and fundamentals, in addition to general education classes. Topics covered in online technical repair classes can vary depending on the school and program that you choose. However, most top colleges for technical repair offer courses in computer networking, operating systems, computer program design, hardware installation, and comprehensive word processing techniques. Online technical repair classes will teach you how to perform the basic job functions of someone working in information technology or technical repair. According to the BLS, responsibilities can include testing existing network systems, troubleshooting networks for problems, performing regular network maintenance, and assisting clients and co-workers with issues (BLS.gov/ooh, 2012).

Online Associates in Computer Repair 

If you choose to pursue an associate degree in technical repair, you'll be introduced to a variety of concepts within the realm of information technology. Topics covered may include computer hardware fundamentals, information security, website design, computer programming, and network communications. Online technology & computer repair classes may also help you prepare for testing for the various professional certifications available for graduates in information technology and technical support.


The following table provides an in-depth look at concepts associate degree students will learn in online technical repair classes:

Network Communications

Learn network communication fundamentals, touching on topics such as network operating systems, computer hardware, and LAN and WAN connectivity.

Website Design and Development

Study website creation fundamentals and provides students with an overview of what it takes to create a functional and attractive website.

Database Concepts

Examine database concepts, database design, and query creation.

Information Technology Project Management

Study project management concepts and theories and how they can be applied to technical repair positions.

Microsoft Access

Learn database design concepts and theories using Microsoft access.

*Northcentral Technical College, computer repair specialist associate degree


Sources:

  1. "Computer repair Specialists," Occupational Outlook Handbook (2012-13 Edition), Bureau of Labor Statistics, March 29, 2012, http://www.bls.gov/ooh/computer-and-information-technology/computer-repair-specialists.htm
  2. "Computer Network repair Specialists," May 2012 Occupational Employment and Wages, Bureau of Labor Statistics, March 29, 2013, http://www.bls.gov/oes/current/oes151152.htm
  3. "Computer User repair Specialists," May 2012 Occupational Employment and Wages, Bureau of Labor Statistics, March 29, 2013, http://www.bls.gov/oes/current/oes151151.htm
  4. "Network and Computer Systems Administrators," May 2012 Occupational Employment and Wages, Bureau of Labor Statistics, March 29, 2013, http://www.bls.gov/oes/current/oes151142.htm
  5. "Network and Computer Systems Administrators," Occupational Outlook Handbook (2012-13 Edition), Bureau of Labor Statistics, March 29, 2012, http://www.bls.gov/ooh/computer-and-information-technology/network-and-computer-systems-administrators.htm
  6. Bureau of Labor Statistics, U.S. Department of Labor, "Occupational Outlook Handbook, 2012-2013 Edition," Computer repair Specialists, March 29, 2012, http://www.bls.gov/ooh/computer-and-information-technology/computer-repair-specialists.htm#tab-2
  7. Northcentral Technical College, Computer repair Specialist Associate Degree, 2013, http://www.ntc.edu/programs/business/101543

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